Help & Support

Find answers to common questions and learn how to use Art Registry Platform

Documentation

Comprehensive guides and tutorials

Live Chat

Chat with our support team

Email Support

support@artregistry.com

Frequently Asked Questions

Getting Started

How do I create an account?

Click the "Sign Up" button in the top right corner and choose your account type: Artist, Gallery, or Collector. Follow the registration steps to complete your profile.

What account types are available?

We offer three account types: Author (for artists), Organization (for galleries), and Collector. Each type has features tailored to your needs in the art world.

Is Art Registry Platform free to use?

We offer a free tier with essential features. Premium features and additional services are available through our subscription plans.

For Artists

How do I add my artwork?

After logging in, go to Dashboard > Artworks > Add New Artwork. Fill in the details, upload images, and save. Your artwork will be added to your catalog.

How do I generate a Certificate of Authenticity?

Open any artwork in your catalog and click "Generate Certificate". The system will create a blockchain-secured certificate with a unique QR code.

Can I create editions of my artwork?

Yes! When adding or editing an artwork, you can specify if it's part of an edition and define the number of copies and their details.

For Galleries

How do I represent artists?

Navigate to Dashboard > Artists and invite artists to connect with your gallery. Once they accept, you can manage their artworks and create certificates on their behalf.

Can I manage multiple artists?

Yes! Gallery accounts can represent multiple artists, manage their collections, organize exhibitions, and handle sales tracking.

How do I create an exhibition?

Go to Dashboard > Exhibitions > Create New. Add exhibition details, select artworks to feature, and publish. Exhibitions can be physical, virtual, or hybrid.

Certificates & Blockchain

What is a Certificate of Authenticity?

A digital certificate that proves an artwork's authenticity. It includes artwork details, artist information, and a blockchain hash for verification.

How does blockchain verification work?

When a certificate is generated, its data is hashed and stored on the blockchain. This creates an immutable record that anyone can verify using the QR code.

Can I verify a certificate I received?

Yes! Scan the QR code on the certificate or visit our verification page and enter the certificate ID. The system will show you the complete artwork details and blockchain proof.

Account & Privacy

How do I update my profile?

Go to Dashboard > Settings. You can update your personal information, contact details, and privacy settings.

Who can see my artworks?

You control the visibility of your artworks. They can be public (visible in the catalog), private (only visible to you), or shared with specific people.

How is my data protected?

We use industry-standard encryption and security practices. Your data is stored securely, and we never share it with third parties without your consent.

Still Have Questions?

Our support team is here to help. Reach out to us anytime!

Additional Resources